How to order

Option 1
Secure Online Order

Order a Custom Hair Piece or Order a Stock Unit.

Option 2
Mail order

Send completed Printable Order Form. Template (diagram or dimensions). Hair sample (or color number).

Option 3
email us directly

Email to


Hair Replacement Templates

A Hairpiece is made by taking an exact contoured pattern of the balding area of the persons head and making a template from that pattern.

Provide a template of your bald area for an exact custom fit.  A good fitting template is important and will give you a natural look. Design the hairline that you want.  Making a template from plastic wrap and tape is easy.

Choose from the following 3 options:
  1. Option 1:
    Template (New or on file)
  2. Option 2:
  3. Option 3:
    Duplicate current hair piece

Making a Template

Follow the steps below to make a template yourself.

Step 1: 

Place an 18" square of clear plastic wrap so that it covers the top portion of the head. After pressing the wrap close to the head, use tape to contour the head shape. Beginning at the forehead, place transparent tape on the wrap, over what will become the outer perimeters of the pattern. These outer perimeters are determined by the areas of baldness.

Step 2: 

After you have taped the boundaries cover the inner portion of the plastic wrap with overlapping pieces of tape. Apply three layers of tape. The tape will lock the plastic wrap into a permanent transparent tape template.

Step 3: 

Using a Sharpie permanent marker , draw pattern lines on the tape template while it is still on your head. Though requirements vary from customer to customer, some rules of thumb apply to most. A Front hairline should usually be established by placing three or four fingers (depending on your age) above the brow line. Lines are drawn from that point to form a pattern which covers the bald area. Deeper recessions look most natural. After the entire outer perimeter of the pattern is drawn, the desired style should be indicated. If a part is desired, draw a line from a pivot point at the back crown to the front hairline. Placement of the pivot point should correspond to what can be seen of your original growth. Indicate the probable growth pattern on the tape template, the date the tape template is made, as well as other pertinent information concerning the custom hairpiece.

Step 4: 

After you have finished marking the tape template, add one more layer of tape (now four) to cover and seal in the markings. After your mold is complete please take at least 2 small locks of hair from your scalp and indicate what part of the head they were taken from, this will help us to accurately match your hair's natural color.(If you can provide your color code this step is not necessary.). Please send your completed tape template, as well as color samples or color code to our office. Your tape template will be kept on file for all future orders. All custom orders are typcically delivered within 4-6 weeks from the the date we receive your package.

How to Measure

How to measure for men:
  1. Step 1:
    Place three to four fingers above the eyebrows and locate with a pen dot the beginning of the natural hairline.
  2. Step 2: 
    Measure from that point backwards to the beginning of the present hairline
  3. Step 3: 
    Measure from the beginning hairline (side to side) across top of the head.
How to measure for women:
  1. Step 1:
    Side measurement is done like men's. However, front to back is different.
  2. Step 2: 
    Because women typically thin in front but don't recede like men do, it is wise to use the natural bang and add hair behind it. (Some men may choose to do this technique also).
  3. Step 3: 
    Start your measurement about 1 inch behind natural front hairline, going over the top to back as far as it needs to cover the thin area.

Base Size and Front Contour

We offer 3 standard choices that can be trimmed if necessary to cover your scalp.

For the best fit we recommend that you make a template of your bald area (instructions on the Order Guide) and send it to us with your first order. We'll keep the template 'on file' in your personal account. Once your template is 'on file' it's easy — just mark 'on file' for future orders.

Front Contours are as follows:

Hair Color

We recommend sending in a sample of your own hair for a perfect match!

After that it's a snap - just select 'on file' for future orders. Below is a sample of just some basic colors based on the New Image Men’s Color Chart. Remember, these colors should be used as a guideline as colors vary due to the digitizing process and differences in computer monitors.

Color #1 Jet
Color #1B
Off Black
Color #2
Chestnut Brown
Color #3 
Dark Brown
Color #4 M
Mediun Dark Brown
Color #5
Medium Brown
Color #6
Medium Brown
Color #7
Medium Light Brown
Color #18
Light Brown
Color #20
Extra Light Brown
Gray Hair?
If you have gray hair, select your percentage of gray hair that will be mixed throughout the hair color. Sometimes men like to order a higher percentage of gray in the temple areas - we can do that.

Hair Style

With freestyle there is no tendency for the hair to go in any certain direction. It allows you the flexibility to experiment with different hairstyles. Breaks are just less defined than parts in the hair.

Left Part
Center Part
Right Part

Hair Density

Hair density is simply how many hairs are added to your hair system base. The newer state-of-the-art bases that we offer virtually disappear allowing for thinner densities and avoiding the 'wiggy look' - very natural!

45-50% wet
50-55% range
60% range
65-70% range

Curl and Wave

Curl size is expressed in millimeters (1 mm = 0.04 inch). The higher the curl size in millimeters the straighter the hair.

option 1
Body Wave
option 2
Slight Wave
option 3
Medium Wave
option 4
Tight Wave
option 5
Medium Curl
option 6
Tight Curl

Hair Length

Please note length changes in the Comments Box at Order Check Out!

  1. Up to 6":
     is included in the price.
  2. 7" to 8" hair length:
    $40 additional charge.
  3. 9" to 10" hair length:
    $60 additional charge.
  4. Lengths longer than 10":
    please request a custom price quote.

How long does my order take?

  1. Priority:
    Your order will be will made 7-10 days sooner at the factory than a normal order. It moves your order to 'the head of the line' at the factory.  Do not confuse with FedEx overnight shipping - you can choose that at check-out.
  2. Normal Delivery:
    Delivery time is 7 to 8 weeks upon receipt of your order.  Domestic orders are sent via First Class US Postal service in the USA.   Additional time is needed for holiday periods and sales.
    FedEx for domestic delivery is available direct from the factory for $50.  All international orders are automatically sent direct from the factory to the customer via Fedex for a flat $50 fee.  Tracking numbers are provided as soon as the order is ready to ship.